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Terms and Conditions

Customer's satisfication is our reputaion for quality and excellent value. If for any reason you are not satisfied with you purchase, we will help you with promt exchange or refund(a restocking fee might be applied).

*If items arrived damaged due to manufacturing defect or transit, please contact us first within 7 days of package receipt date.  

*All other returns will be subject to a 25% restocking fee. NO EXCEPTION becuase we offer the lowest prossible wholesale pricing already. Sometimes it is helpful that new customer just place a small sample order to try out the quality and service.

*All items return must mark order number. If the replica Cartier jewelry, fake van cleef & arpels jewelry or replica Hermes jewelry items already been open and tagged for resell, then no credit will be issued.

*Original shipping fees are not refundable (We offer DHL free shipping in your order, we will need take $50 per order for return) and customers will be responsible for shipping charge other than factory defective product.

*Special order items are not returnable / refundable

*Any refused shipment sent back to LadyOnly.co will be subject to the 25% restocking fee.

*All returns must have mark order number before shipping to us.